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Privacy Policy

CopyWrite - XComputers

XComputers and Copywrite Privacy Policy


Introduction

XComputers and Copywrite (hereinafter referred to as "we", "us", or "our") respect your right to privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information.


Applicable Laws

This Policy complies with:

  • Protection of Personal Information (POPI) Act, 2013 (South Africa)

  • General Data Protection Regulation (GDPR) (European Union)

  • California Consumer Privacy Act (CCPA) (United States)

Definitions

  • "Personal Information" means information relating to an identifiable, living, natural person.

  • "Processing" means any operation or activity involving Personal Information.


Purpose of Collection

We collect Personal Information to:

  • Provide IT services and solutions (XComputers)

  • Offer copywriting and content creation services (Copywrite)

  • Manage customer relationships

  • Communicate with customers and stakeholders

  • Improve our services and solutions

  • Meet legal and regulatory requirements


Types of Personal Information Collected

We may collect the following Personal Information:

  • Contact information (name, email, phone number, address)

  • Identity information (ID number, passport number)

  • Financial information (bank account details)

  • Technical information (IP address, device information)

  • Usage information (website interactions)

  • Content information (copywriting and content creation projects)


Collection Methods

We collect Personal Information through:

  • Direct interaction (phone, email, in-person)

  • Online forms (website, social media)

  • Cookies and tracking technologies

  • Third-party sources (credit bureaus, referrals)


Use and Disclosure

We use and disclose Personal Information for:

  • Purpose of collection

  • Legal obligations

  • Business interests (marketing, research)

  • Third-party service providers (data hosting, security)


Security Measures

We implement reasonable technical and organizational measures to protect Personal Information:

  • Encryption

  • Access controls

  • Secure servers

  • Regular security audits


Rights of Data Subjects

You have the right to:

  • Access Personal Information

  • Correct or update Personal Information

  • Object to Processing

  • Request deletion

  • Lodge a complaint

  • Opt-out of marketing communications


Retention and Deletion

We retain Personal Information for:

  • As long as necessary for the purpose of collection

  • As required by law


We delete or de-identify Personal Information when:

  • No longer necessary

  • Requested by the data subject

  • Required by law


Cross-Border Transfers

We may transfer Personal Information to:

  • Countries with adequate data protection laws

  • Organizations with binding corporate rules

  • Third-party service providers with adequate safeguards


Changes to this Policy

We reserve the right to update this Policy.


Contact Information


For any questions, concerns, or requests regarding this Policy:

  • Phone: +27 78 640 5295

  • Address: 207 Seventh Avenue Florida Rd Durban South AFrica


Acknowledgment

By using our services or interacting with us, you acknowledge that you have read, understood, and agree to this Policy.

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